Terms & Policies
Terms of Use
Welcome to dawaStation. By accessing or using our platform, you agree to be bound by these Terms of Use. Please read them carefully before using the service.
1. About the Platform
dawaStation is a medicine availability discovery platform operated by N.A.I.R. Solutions, Bhilai, Chhattisgarh, India. We connect patients with nearby pharmacies by displaying real-time medicine stock information. dawaStation does not sell medicines. All transactions occur directly between patients and pharmacies.
2. Permitted Use
Subject to these terms, you may:
- Search for medicine availability at verified pharmacies near you
- View pharmacy listings, doctor profiles, and hospital information
- Register as a pharmacy manager to list your stock and receive customer alerts
- Register as a doctor or hospital to make your practice discoverable
3. Stock Data Accuracy
Stock availability data is provided directly by registered pharmacy managers. dawaStation displays this data in good faith but does not guarantee the real-time accuracy, completeness, or availability of any medicine listing. We encourage users to confirm availability by calling the pharmacy before visiting.
4. Prohibited Activities
You agree not to engage in any of the following:
- Submitting false, misleading, or inaccurate stock listings
- Creating fake registrations or impersonating any person or business
- Scraping, crawling, or programmatically extracting data from dawaStation
- Attempting to bypass authentication or access restricted areas
- Using the platform to distribute spam, malware, or harmful content
- Any use that violates applicable laws of India
5. Account Suspension & Termination
dawaStation reserves the right to suspend or permanently terminate any account that violates these terms, engages in fraudulent activity, or causes harm to other users or the platform — without prior notice and at our sole discretion.
6. Intellectual Property
All content, design, logos, and technology on dawaStation are the property of N.A.I.R. Solutions. You may not reproduce, distribute, or create derivative works without express written permission.
7. Limitation of Liability
dawaStation is provided "as is" without warranties of any kind. N.A.I.R. Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to acting on inaccurate stock information.
8. Changes to Terms
We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised terms. The "Last updated" date at the top of this page indicates the most recent revision.
9. Governing Law & Jurisdiction
These Terms of Use are governed by the laws of India. Any disputes arising from the use of dawaStation shall be subject to the exclusive jurisdiction of the courts located in Bhilai, Chhattisgarh, India.
Your privacy matters to us. This Privacy Policy explains what data dawaStation collects, how it is used, and your rights regarding that data.
Refund & Cancellation
1. Beta Phase (Current)
dawaStation is currently in its beta launch phase. No payments are being processed at this time. All features — for patients, pharmacy managers, doctors, and hospitals — are available completely free of charge during the beta period.
There are no subscriptions to cancel and no refunds to process during this phase.
2. Future Subscription Plans (Upcoming)
When paid subscriptions are introduced, the following terms will apply:
2a. Supply-Side (Pharmacy, Doctor, Hospital)
- Monthly subscriptions may be cancelled at any time from your account settings
- Your access continues until the end of the current billing period
- No prorated refunds will be issued for partial months already billed
- Annual plans may be eligible for a prorated refund — contact support within 7 days of billing
2b. Patient / Demand Users
- If a premium patient tier is introduced (currently ₹10/month), it is non-refundable for the active billing month
- Cancellation stops future charges immediately
- No carry-forward of unused days
3. Disputes & Special Circumstances
For billing disputes, technical errors, or special circumstances (e.g., double-charge due to a platform bug), please contact us within 7 days of the transaction. We will investigate and resolve genuine errors promptly.
4. Contact for Refund Queries
Email: pravinrnair@nairs.orgInclude your registered mobile number, transaction date, and a brief description of the issue.