Terms of Use
Rules for anyone using DawaStation. We help you find medicines, doctors and health services nearby. We are not a pharmacy, clinic or doctor, and we do not give medical advice.
1. Who we are
DawaStation is operated by N.A.I.R. Solutions, a proprietorship of Pravin R Nair, Bhilai, Durg, Chhattisgarh (GSTIN 22DMOPP2753L1ZL, UDYAM-CG-05-0062143).
Contact: dawastation.cg@gmail.com · +91 98275 63406.
2. What DawaStation is (and is not)
DawaStation is a technology platform that lists pharmacies, doctors, hospitals, labs and other health providers ("Partners") in Bhilai–Durg and shows information they provide, such as medicine availability, timings and fees.
DawaStation does not sell medicines, does not provide medical treatment, diagnosis or advice, and is not a party to any consultation, sale or service between you and a Partner. Each Partner is solely responsible for its own services, prices, licences and professional conduct.
In an emergency, call 108 or go to the nearest hospital. Do not rely on DawaStation for emergencies.
3. Accuracy of information
Stock, prices, timings and profiles are provided by Partners. We display them in good faith but cannot guarantee they are complete, current or error-free. Please confirm with the Partner before you travel or buy.
Prescription medicines are sold only by the pharmacy, only against a valid prescription, as required by law.
4. Your account
- Give correct details and keep your login codes and PIN private. You are responsible for activity on your account.
- You must be 18 or older to create an account. A person under 18 may use DawaStation only through a parent or lawful guardian, who gives consent on their behalf.
- We may suspend or close accounts that break these terms, misuse the platform, or put others at risk.
5. Acceptable use
- No false information, fake reviews, impersonation, spam, scraping, or attempts to break or overload our systems.
- No content that is unlawful, defamatory, obscene, or that reveals another person's health information without consent.
- No use of DawaStation to sell or advertise anything prohibited by Indian law, including prescription medicines without a prescription.
6. Reviews and content
You keep ownership of reviews and content you post, and give us a free, non-exclusive licence to show them on DawaStation. We may remove content that breaks these terms or the law.
7. Intellectual property
The DawaStation name, logo, software and design belong to N.A.I.R. Solutions. You may not copy or reuse them without written permission.
8. Limitation of liability ⚖️
DawaStation is provided "as is". To the extent the law allows, we are not liable for any indirect or consequential loss, or for loss arising from a Partner's services, products, advice, prices or availability.
Nothing in these terms limits liability that cannot be limited under Indian law, including for fraud or for our own gross negligence.
9. Privacy
How we handle personal data is explained in our Privacy Notice (/legal/privacy), which forms part of these terms.
10. Changes
We may update these terms. The version and date at the top will change, and for important changes we will tell you on the platform. Continuing to use DawaStation after that means you accept the updated terms.
11. Law and disputes
These terms are governed by the laws of India. Courts at Durg, Chhattisgarh have exclusive jurisdiction. Before going to court, please write to us; we will try to resolve the issue within 30 days.
12. Grievances
Grievance Officer: Pravin R Nair, dawastation.cg@gmail.com, +91 98275 63406. We acknowledge complaints within 48 hours and aim to resolve them within 15 days.